Shipping Guidelines

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Shipping Guidelines

GENERAL STATEMENT

Orders with a shipping address that is different from the billing and credit card address may be delayed until validated. Delays caused by circumstances beyond our control (i.e. Postal errors, inclement weather) will not warrant a refund of shipping charges. Orders received on weekends or holidays will be processed within the next 4 business days.

DELIVERY OPTIONS

International Orders [Non-NZ Destinations]

We presently only ship to the US, Canada, UK, Europe, Japan etc and Australia. International orders are subject to higher shipping rates. Parcels are tracked until they reach their destination country and are handed over for delivery. Fully tracked shipping is available but expensive - please contact if required.
All international orders must be prepaid by credit card/Paypal through our Site. NEWZEALANDCDS.COM accepts credit cards securely via Paypal.

Shipping to Australia US$5 for the first single cd/dvd and US$1 each additional. US$0.50 added for double cds.

Shipping to USA, Canada, UK, Europe etc is US$10 for the first single cd/dvd and US$2 each additional single cd/dvd. Double cds add US$0.50 to shipping.

Shipping to Japan is US$8.50 for the first single cd/dvd and US$2 each additional single cd/dvd. Double cds add US$0.50 to shipping.

Some countries impose restrictions on certain types of products, it is the responsibility of the purchaser to verify admissibility. Please also be aware that any applicable duties, taxes, or customs fees applicable to the receipt of our goods are also the responsibility of the purchaser. Check with the relevant Authorities in your Country about any Import Duties that may be imposed on you.

Approximate Delivery Times for International Orders is 10-20 business days.

NZ Orders / Destinations

We will attempt to ship all validated orders within 4 days of receipt. If we are unable to process your order, we will notify you via email. Again note that delays beyond our control will not result in a refund of shipping charges. We currently use NZ Post to ship orders to domestic NZ Customers,but we can courier if required.

Shipping to NZ Domestic Destinations NZ Postal Charges to be added:

1 cd = US$ 3.50
2-4 cds = US$ 4
5-8 cds = US$ 5
9-10 cds = US$ 6
(NB: US$3.50 rural delivery surcharge added to RD addresses.)

Approximate Delivery Times for New Zealand Orders is 5-7 business days.

PRICES

All Prices are listed in US Dollars on this Web Site. When you checkout securely via Paypal payment will be processed in $US,and will be converted to your local currency on your credit card statement.

NZ Customers will have 15% GST added at checkout.
Currency Prices and policies are subject to change without notice.

WARRANTIES / DISPUTE RESOLUTIONS

In the event of a dispute with our Product, we welcome correspondence to accounts@newzealandcds.com or a direct call to our Physical Location.

Refunds/Returns

No returns will be accepted unless items are damaged or defective at the time of receipt. Please choose your Items carefully!

CONTACT DETAILS NZCDS.COM

15 Dolbear St
Green Bay
Auckland 0604
New Zealand
Phone +64 9 817 9598
Email accounts@newzealandcds.com

Further information on how to contact us can be found on the Contact page of this Website. Alternatively, you may also use this Form to send your Query to us. We will respond as soon as possible after we receive your Form.

Send questions to: feedback@newzealandcds.com